• What information do I have to keep track of downloads ?

  As sender, you are informed of downloads of your package by recipients: By email, every day that one or more downloads take place. On the package administration page, which lists how many downloads have taken place and when. If your package was created using the “link” function (without a recipient indicated), the package administration page will only show the number of downloads that have taken place.Few readers

• Made a mistake in the list of recipients but I already sent my package. What can I do ?

  Did you make a mistake entering recipients? Several options are available from the package administration page (administration link received in the delivery confirmation email), depending on your needs: Delete the package: the package is completely deleted, and no recipients can download it anymore. Delete one or more recipients: the download links of selected recipients are revoked and can no longer be used to download files. Add a recipient: you can manually add one or more package rFew readers

• Has a recipient not received the email from France Transfert ?

  When you send a package using the “email” function, France Transfert sends two emails to each recipient: An email with a specific download link for each recipient, An email with the package download password (identical for each recipient, and also sent to the sender by email). If one of your recipients did not receive one or both of these emails, you can use the package administration page to resend them by clicking on the “envelope” icon for the recipient concerned.Few readers