What should I do if an “Access denied – UBIKA Cloud Protector” page appears ?
The Ministry of Culture has set up a Web Application Firewall (WAF) to protect France Transfert from certain attacks over the Internet.This security system should be invisible for users of France Transfert in normal use. However, the WAF may wrongly detect a threat during legitimate use, in which case an “Access denied – UBIKA Cloud Protector” page should appear.In this case, you should: Copy the information displayed under “Additional information”. Click on the blue “Request access” buttFew readersWhere can I find more information about France Transfert ?
For officials, there is a “France Transfert” room in Tchap to keep track of developments and communicate with other members. You can sign up to it. You can also use the “Contact” form (at the bottom of the page or in the menu on the mobile version). Lastly, if you need help to get to grips with France Transfert, a step-by-step guide is available here: Step-by-step France Transfert Guide (https://resana.numerique.gouv.fr/public/information/consulterAccessUrl?cleurl=973768343A2lUNFZaBTlcMQNlFew readersWhat is the user questionnaire for ?
The questionnaire is anonymous and used for statistical and improvement purposes only. If you complete the questionnaire, the rating you leave is recorded for statistical purposes only. You can leave comments to tell us what you think about the service. The product team will review the comments but cannot commit to responding individually or implementing any suggestions.Few readers